Privacy Policy - American Groups
American Groups Service Center is committed to protecting your privacy and securing the information you share with us when using our website or requesting a service. This policy explains what data we collect, how we use it, and your rights regarding that data.
Who We Are
We are American Groups, a company specialized in providing operational and maintenance services — both periodic and emergency — for home and industrial devices across the Arab Republic of Egypt. Our services are carried out by certified engineers and technicians using genuine or specification-compliant spare parts.Use of Trademarks
Any brand names or trademarks mentioned on our website are used solely to identify the types of devices we service. All trademarks and rights belong to their respective owners. We make no claim of ownership or representation unless explicitly stated otherwise.Information We Collect
When you submit a booking request or contact us through the website, we may collect certain information necessary to provide accurate service, such as:- Full name
- Phone number
- Device type and problem description
- Service address (for on-site visits)
- Email address (optional)
How We Use Your Data
We use the information you provide solely for the following purposes:- Confirming bookings and scheduling visits
- Assigning the appropriate service team based on device type and location
- Providing after-service support and follow-up
- Improving service quality and user experience based on feedback
Privacy Policy Updates
We may review and update this policy from time to time to meet operational or legal requirements. Any changes will be published on this page, along with the date of the latest update.Contact Us
You can review, modify, or request deletion of your personal data at any time through:- Hotline: 01211114528
- WhatsApp: Click here
- Online service request form on our official website
